Frontline Leadership Certificate Series - Module 5
RAMAC has revamped our supervision training curriculum in partnership with MRA. The series is now called the Frontline Leadership Certificate Series with the following modules and competencies:
8:30am – 12:00pm, Wednesdays
April 10 & 17, 2019 – Motivation & Trust Building
*Competencies gained: leading, motivating others, trust and respect
May 1 & 8, 2019 – Communication Skills
*Competencies gained: giving feedback, informing, listening
May 29 & June 5, 2019 – Effective Training Techniques
*Competencies gained: developing direct reports, measuring work and performance standards
June 19 & 26, 2019 - Resolving Conflict & Handling Difficult People
*Competencies gained: conflict management, giving feedback, influencing
July 10 & 17, 2019 – Excelling as a Frontline Leader
*Competencies gained: influencing, results-oriented, team building
You may take the modules as a stand-alone class or sign up for the full series.
The series will be offered starting each fall and spring.