Frontline Leadership Certificate Series - Module 3

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Name: Frontline Leadership Certificate Series - Module 3
Date: May 29, 2019
Time: 8:30 AM - 12:00 PM CDT
Event Description:
RAMAC has revamped our supervision training curriculum in partnership with MRA. The series is now called the Frontline Leadership Certificate Series with the following modules and competencies:

8:30am – 12:00pm, Wednesdays

April 10 & 17, 2019 – Motivation & Trust Building
*Competencies gained: leading, motivating others, trust and respect

May 1 & 8, 2019 – Communication Skills
*Competencies gained: giving feedback, informing, listening

May 29 & June 5, 2019 – Effective Training Techniques
*Competencies gained: developing direct reports, measuring work and performance standards


June 19 & 26, 2019 - Resolving Conflict & Handling Difficult People
*Competencies gained: conflict management, giving feedback, influencing

July 10 & 17, 2019 – Excelling as a Frontline Leader
*Competencies gained: influencing, results-oriented, team building

You may take the modules as a stand-alone class or sign up for the full series.

The series will be offered starting each fall and spring.



 
Location:
RAMAC
300 5th Street
Upstairs training room
Contact Information:
Fees/Admission:
Each module $320 Members (RAMAC or MRA)
Each module $425 Nonmembers
Register by contacting RAMAC at 262.634.1931 or ramac@racinechamber.com