Frontline Leadership Certificate Series - Module 3

RAMAC has revamped our supervision training curriculum in partnership with MRA. The series is now called the Frontline Leadership Certificate Series with the following modules and competencies:

7:30am – 11:00am, Wednesdays

September 12 & 19, 2018 – Motivation & Trust Building
*Competencies gained: leading, motivating others, trust and respect

October 3 & 10, 2018 – Communication Skills
*Competencies gained: giving feedback, informing, listening

October 24 & 31, 2018 – Effective Training Techniques
*Competencies gained: developing direct reports, measuring work and performance standards

November 14 & 28, 2018 - Resolving Conflict & Handling Difficult People
*Competencies gained: conflict management, giving feedback, influencing

December 12 & 19, 2018 – Excelling as a Frontline Leader
*Competencies gained: influencing, results-oriented, team building

You may take the modules as a stand-alone class or sign up for the full series.

The series will be offered starting each fall and spring.